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We Value your feedback

We Value your feedback

  • You are invited to provide feedback about the care you received during your stay. If you or your family has any concerns, please contact the hotline on 09640140. Our Customer Quality Coordinator is available 24/7.
  • Alternatively, you can fill in a Patient Complaint Form located at ward reception areas or ask your caregiver to provide you with one.
  • At the discharge time, a satisfaction survey is conducted by the Quality Department, to take the necessary action for customer satisfaction.
  • If you have any concerns regarding your medical care, please do not hesitate to discuss them with your doctor.
  • Written comments by e-mail on info@laumcsjh.com or by post should be directed to:

Quality Department
LAU Medical Center-Saint John’s Hospital
P.O. Box 13-5053 Beirut-Lebanon